Quality and customer policy

Our customers should know that we are on hand when needed, and that our services are of a high quality that meet the customer’s requirements and declared expectations.

We should carry out our assignments in accordance with the requirements laid down, and produce the right level of quality first time, so as to minimise our quality costs.

We should comply with the requirements in the standards for which we have been accredited, and we should observe all the legislative and statutory requirements applying in our field.

We all have a duty to follow the policies and procedures described in the management system in our day-to-day work, and all employees are obliged to point out any deviations from the system.

In areas where we use suppliers and subcontractors, we make the same requirements of their documentation and performance as we make of our own.

We should constantly develop and improve our procedures, services and technology, so we are the best supplier in the areas in which we have chosen to operate.

We want to systematically improve, and we will measure our quality costs and customer satisfaction on a regular basis, so we are able to target our improvements.

Korsoer, September 2017
Lars Have Christensen
Managing director

Contact

Managing director
Lars Have Christensen 
tel. +45 7026 0901
mobile +45 4064 8042
e-mail LHC@cpi.nu 

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